745 Atlantic Ave, 8th Floor
Boston, MA 02111

AIRPOCKET, LLC PRIVACY POLICY

AirPocket LLC (“AirPocket”) has instituted a comprehensive set of privacy policies and procedures to ensure that customers, visitors,and users (collectively, “Users”) of its website, airpocket.com, mobile websites, and mobile applications (collectively, “Application(s))never have their privacy compromised. The purpose of this privacy notice is to inform our Users of the type of information that AirPocket, or a credit card processing partner or other vendor acting on our behalf, collects, how the information is gathered, how it is utilized, how long it is retained and how customers and visitors can restrict its use or disclosure.

The primary focus of AirPocket’s privacy policy is to ensure that all customers and Application visitors' or users personal information, which we term "customer identifiable information," is kept private at all times. As the term suggests, "customer identifiable information" is information which can be associated with a specific individual or entity, including, for example, a customer's name, date of birth, address, telephone number, e-mail address and sensitive information such as credit card information.

The collection of customer identifiable information is a critical element in AirPocket’s day-to-day operations in order to conduct business and offer services and to maintain the highest level of customer service for all customers and Application visitors or users.

AirPocket endeavors to safeguard the customer identifiable information obtained from its Application users and visitors (collectively, "customers") from any unauthorized intrusions.

General

We collect personal and non-personal information from customers based upon our business relationship and the nature of the products and services we provide. The types of information we may collect include account information (such as your name, address, home or alternate telephone number), certain financial information relating to any products and/or services that you purchase directly from us (including credit card information, security code and billing address), telephone numbers you call and that have called you and your service history, amongst other information.

In an effort to combat money laundering activities and the funding of terrorism, AirPocket obtains from Customers certain personal information (such as your name, address, date of birth) as part of the registration process to gain access to our products and services and create a Profile. We may also request other identifying documents or information about you and/or require that you provide personal identifying information about individuals you may have purchased our products or services for. If you refuse or fail to provide the requested information, we may decline to create a Profile for you or provide the requested products or services to you, or may discontinue providing the products or services to you at any time, in our sole discretion. We may also lawfully obtain information about you from other sources without your knowledge, including non-personal identifying information that we may obtain while you visit our Applications. You authorize us, directly or through third-parties, to make any inquiries we consider necessary to validate you or any other individual’s information. This may include asking you for additional information, requiring you to take steps to confirm ownership of your e-mail address, mobile device or financial instruments, or verifying your information against third party databases or through other sources. We may provide information about you and your transactions to government authorities and enforcement agencies, as further described herein. You represent and warrant that your use of AirPocket’sproducts or service does, and will, not violate any law, including without limitation, laws relating to money laundering, illegal gambling activities, support for terrorist activities or fraud.

We also collect and maintain technical information about the equipment you use with our service including serial numbers, SIM card numbers, etc. In some instances, AirPocket may collect information that is not "customer identifiable information." Some examples of this type of information include the type of Internet browser you are using, the type of operating system you have configured on your computer, and the domain name of the Application and/or Internet Service Provider from which you are linked to our Applications. AirPocket primarily uses this information for market research and optimizing its systems in order to deliver the best customer experience possible.

AirPocket may collect and use customer identifiable information for various purposes, including but not limited to, billing purposes, to provide or change service, to anticipate and resolve problems with your service, or to inform you of products and services that better meet your needs. This means that AirPocket may use your customer identifiable information in conjunction with information available from other sources, to market new services that may be of interest to you. When AirPocket uses third parties to perform services on its behalf, such as marketing and fulfillment services to customers, AirPocket will request that such third parties protect your customer identifiable information consistently with this privacy policy. AirPocket will not, however, disclose your customer identifiable information to third parties who want to market products to you without your express, written or equivalent electronic consent. AirPocket will not sell, trade, or disclose to third parties any customer identifiable information derived from the registration for, or use of, a AirPocket product or service -- including customer names and addresses -- without the consent of the customer.

AirPocket may, however, use and/or disclose customer identifiable information to a third party:

  • to investigate and help prevent potential fraud, other unlawful activity or activity that threatens the network. Specifically,AirPocket pools certain hashed elements of the Service Data along with other dataattributes provided by other Users of the Applications (“Antifraud Reputation Pool”) in order to match transaction information for the purpose of evaluating the likelihood of fraud associated with a given transaction, user or merchant. Users acknowledge, that once such Service Data is part of the Antifraud Reputation Pool it is not identifiable as coming from User nor separately removable. In providing the Service, AirPocket warrants that no data is provided to any of its Users that allow Users to profile another User’s purchasing behaviors or to obtain any personal information of another User. All data is solely used for purposes of determining fraud, reputation, and identity as it relates to the Service as defined in the User Agreement.User grants AirPocket a perpetual, non- terminable , royalty free license to utilize the Service Data as part of the Antifraud Reputation Pool. All data is solely used for purposes of determining fraud, reputation, and identity as it relates to the Service. AirPocket shall provide those aspects of the User’s Service Data whichindicate the likelihood of a fraudulentTransaction to relevant parties to investigate and help prevent potential fraud or unlawful activity or any activity that threatens the network.
  • as required by law, such as to comply with a subpoena, or similar legal process;
  • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
  • to any other third party with your prior consent to do so;
  • if AirPocket is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via a prominent notice on our Applications of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

to investigate and help prevent potential fraud, other unlawful activity or activity that threatens the network. Specifically,AirPocket pools certain hashed elements of the Service Data along with other dataattributes provided by other Users of the Applications (“Antifraud Reputation Pool”) in order to match transaction information for the purpose of evaluating the likelihood of fraud associated with a given transaction, user or merchant. Users acknowledge, that once such Service Data is part of the Antifraud Reputation Pool it is not identifiable as coming from User nor separately removable. In providing the Service, AirPocket warrants that no data is provided to any of its Users that allow Users to profile another User’s purchasing behaviors or to obtain any personal information of another User. All data is solely used for purposes of determining fraud, reputation, and identity as it relates to the Service as defined in the User Agreement.User grants AirPocket a perpetual, non- terminable , royalty free license to utilize the Service Data as part of the Antifraud Reputation Pool. All data is solely used for purposes of determining fraud, reputation, and identity as it relates to the Service. AirPocket shall provide those aspects of the User’s Service Data whichindicate the likelihood of a fraudulentTransaction to relevant parties to investigate and help prevent potential fraud or unlawful activity or any activity that threatens the network. as required by law, such as to comply with a subpoena, or similar legal process; when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request; to any other third party with your prior consent to do so; if AirPocket is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via a prominent notice on our Applications of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

We will retain your information only as long as needed for business, tax and/or legal purposes or for 5 years. . We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements. We will destroy your information once it is no longer needed.

Declining e-mail offers

AirPocket will only send our customers e-mail regarding promotional offers or other news if a customer grants us permission to do so and provides an email address. A customer has the right to choose not to receive AirPocket e-mail direct marketing communications by opting-out or unsubscribing. A customer can opt-out or unsubscribe from our e-mail list by clicking on the unsubscribe link found at the bottom of every message or promotion delivered electronically to our customers. Upon such election, AirPocket (a) will not contact that customer directly with AirPocket promotional messages, and (b) will not use customer identifiable information obtained from that customer's registration to contact that customer with AirPocket product or service messages.

Security

AirPocket has gone to great lengths to implement technology and security features to safeguard the privacy of your customer identifiable information from unauthorized access or improper use. When you enter sensitive information (such as a credit card number or bank account information) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL). AirPocket, based on its judgment, will continue to enhance its security procedures as new technology becomes readily available. However, since there is no such thing as "perfect Internet security," AirPocket cannot guarantee 100% security. If you have any questions about security on our Applications, you can contact us at privacy@airpocket.com.

E-mail and Text Message Content

AirPocket does not have access to private e-mail communications and text messages that are transmitted using AirPocket services.

Cookies

When you visit our Applications, we may store information on your computer that allows us to identify you immediately. This process is often referred to as "cookie" technology. More specifically, a cookie is a commonly used Internet standard which stores, in a very small text file on the customer's hard disk, information specific to the customer. Our Applications make limited use of cookies in an effort to improve our level of service to our Application visitors. We may link the information we store in cookies to any personally identifiable information you submit while on our site. Cookies cannot be accessed by any other Application other than the Application issuing the cookie. The private features of our Applications are only accessible when cookies are enabled in the customer's browser. If a customer does not wish to utilize cookies, this feature may be disabled within the customer's Web browser. However, by disabling cookies, a customer will not have access to private areas of our Applications.

Other Applications

AirPocket'sApplications may contain links to other Applications that are not owned or controlled by AirPocket. Any personal information collected by such third party Applications are not governed by this Privacy Policy. We recommend that you examine the privacy policies of such third party Applications prior to submitting any personal information.

In some instances, our Application content is also featured on other Applications with differing or non-existent privacy policies. These Applications may collect personal information from Application visitors that may or may not be used in conjunction with our Application information. Prior to supplying personal information to any third party company linking to our Applications, please read and understand the privacy policy of such third party company.

Advertisements

Advertisements may appear on pages throughout our Applications. Some advertisements may request information directly from our customers or take our customers to Applications that may request personal information. AirPocket has no control over its advertisers' privacy policies, so please examine the privacy policy of any company advertising on our Applications prior to submitting any personal information.

Third Party Advertising Companies

We collect information about your activity on AirPocket Applications for a number of purposes using technologies such as cookies, web beacons, widgets and server log files. We and our authorized AirPocket advertising partners use that information, as well as other information they have or we may have, to help tailor the ads you see on our sites and to help make decisions about ads you see on other sites. We use third-party advertising companies to serve ads on our behalf. These companies employ cookies and action tags to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.

If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by email at privacy@airpocket.com. To opt out of cookies email us at privacy@airpocket.com. Please note that by “opting out” you will no longer receive targeted advertising. You will, however, continue to receive general advertising in the form of generic ads.

Public Forums/Blogs

Our Applications offer publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. You should not provide personally identifiable information in any publicly accessible blog or community forum.

Refer A Friend

If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address and automatically generate a one-time email to send your friend inviting him or her to visit the site. AirPocket will retain the information of any individual’s information provided as detailed herein and to track the success of the Refer a Friend Campaign.

Social Media Features

Our Applications include Social Media Features and Widgets, such as the “Share This” button or other interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing the Feature or Widget.

Surveys

Occasionally, we may conduct surveys on our Applications. Surveys are conducted at random and are completely voluntary to our Application visitors. The survey may require a customer to provide customer identifiable information in exchange for the information or services provided by the survey. We may use this information in an aggregate manner to better tailor the types of services, information, and advertising that are provided on our Applications.

Policy Changes

AirPocket reserves the right to change its privacy policy by publishing new terms on its Applications at any time. If we make any material changes we will notify you by means of a notice on our Applications. Your continued access and use of our Applications constitutes your acknowledgment and acceptance of such amended policy. This privacy policy does not create any legal right for you or any third parties.

Children

AirPocket Applications are not structured to attract children under the age of 13. AirPocket believes there is no information on its Applications which are inappropriate or objectionable for viewing by children. AirPocket does not knowingly, directly or passively collect information from children under the age of 13. Ordering online products and services from AirPocket is limited to adults (ages 18+).

Of course, wireless services purchased for family use may be used by minors without the knowledge of AirPocket. If that happens, any information collected from the usage will appear to be the personal information of the actual adult subscriber and treated as such under this Policy.

Questions?

Please direct any questions or comments regarding our privacy policy

privacy@airpocket.com.

AirPocket LLC

745 Atlantic Ave, 8th Floor

Boston, MA 02111